AI4Love

Rethinking Generosity

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Green, Yellow, Red: A Staff Guide to AI Tools and Supporter Data

Last updated: · Jason Brown

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General AI assistants help with drafting and planning. Supporter records need an approved tool with a contract behind it. Share this guide with every staff member and volunteer.

Green, yellow, and red zones for using AI tools around supporter data
ZoneWhat it coversExamples
Green: go aheadGeneral work with no supporter data in the promptBrainstorm event themes, tighten public copy, outline a presentation, rewrite a generic appeal
Yellow: strip details firstA real situation, with every identifying detail removedRemove names, emails, phone numbers, gift amounts, dates, and locations. Watch for combinations that point to one person, such as “our largest donor in Oakville.” Then ask for help with tone or structure.
Red: neverSupporter records in a consumer AI toolDonor lists, gift histories, contact details, notes on health or family circumstances, exported reports

Scroll the table sideways to see every column.

Red-zone work belongs in a tool your organization has reviewed against the ten vendor questions, with a signed data processing agreement.